Refund Policy
When purchases on VELOPICKS are eligible for a refund.
Last Updated: September 9, 2026Exceptions are described below.
1. General Policy
VELOPICKS sells access to digital content (picks, analysis, and results tracking) that is delivered immediately upon purchase. Because of this, purchases are generally non-refundable, except as described below or as required by applicable law.
2. One-Time Purchases
Single Pick and Daily Pass purchases are non-refundable once the associated content has been unlocked or accessed. If you were charged in error (for example, a duplicate charge), submit a request via Billing Support and we will review it.
3. Subscriptions
VIP Monthly and VIP Annual charges are non-refundable for the period already billed. Cancelling a subscription stops future renewal charges but does not refund the current period — see our Subscription & Cancellation Policy for how to cancel.
4. What Is Not Eligible
- Dissatisfaction with the outcome of a sports pick or stock idea — no outcome is ever guaranteed
- Content that has already been unlocked, viewed, or accessed
- Requests submitted after any applicable review window described at checkout
5. How to Request a Refund
Submit a request through Billing Support with your account email and the charge in question. We review each request individually.