Privacy Policy | VELOPICKS

1. Overview

This Privacy Policy explains what personal information VELOPICKS collects, how we use it, who we share it with, and the choices you have. It applies to your use of the VELOPICKS website and account.

2. Information We Collect

Account information you provide directly: name, email address, and password (stored encrypted).
Usage information: pages viewed, picks accessed, and general interaction with the Service.
Transaction information: subscription plan, purchase history, and payment status — full card numbers are never received or stored by VELOPICKS; payment is handled by a third-party payment processor.
Support information: anything you submit through our Support Center, including privacy requests.

3. How We Use Information

To create and maintain your account and provide the Service
To process subscriptions, purchases, and entitlements to premium content
To respond to support requests and privacy requests
To maintain the security and integrity of the Service
To comply with legal obligations, such as tax and fraud-prevention record-keeping

4. How We Share Information

We do not sell your personal information. We share information only with: service providers who host our database and process payments on our behalf, under obligations to protect your data; and as required by law, such as in response to a valid legal request. Where VELOPICKS content links to third-party products for which we may earn a commission, see our Affiliate Disclosure — no personal account information is shared with affiliate partners as part of that arrangement.

5. Cookies & Tracking

Details on the categories of cookies VELOPICKS uses (or may use in the future) and how to manage your preferences are in our Cookie Policy.

6. Data Security

We use industry-standard safeguards, including encryption in transit and access controls on our database, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain account information for as long as your account is active, and for a period afterward as needed to comply with legal, tax, or fraud-prevention obligations, resolve disputes, and enforce our agreements.

8. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. You can delete your account at any time from your Account settings, or submit a request below and we will respond as required by applicable law.

9. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us via Support so we can remove it.

10. International Users

VELOPICKS LLC is based in Miami, Florida, USA. If you access the Service from outside the United States, your information will be transferred to and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page.

12. Submit a Privacy Request

Use the form below to request access to, correction of, deletion of, or a copy of your personal information.